Responsible Gaming

Gaming Should Be Entertainment

At berkshire-ciba.com, we believe that betting and gaming should be enjoyable entertainment activities only. Gambling is never a reliable way to make money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.

Please gamble responsibly and within your means. Set limits, stick to them, and remember that the primary purpose of gaming is fun and entertainment.

Age Verification

You must be 18 years of age or older to use betting apps and participate in gambling activities in the United Kingdom. Some operators may require higher age verification depending on specific offerings.

If you are under 18, please do not use gambling services. We encourage parents and guardians to discuss responsible gaming with young people and to use parental controls where available.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing Losses: Trying to recover losses by gambling more frequently or with larger stakes
• Hiding Gambling Activity: Concealing the extent of your gambling from family, friends, or partners
• Increased Gambling: Needing to gamble with larger amounts to achieve the same level of excitement
• Neglecting Responsibilities: Allowing gambling to interfere with work, education, relationships, or financial obligations
• Mood Changes: Becoming irritable or anxious when unable to gamble
• Financial Problems: Using money intended for essentials (rent, bills, food) for gambling
• Loss of Control: Being unable to stop or reduce gambling despite wanting to
• Borrowing to Gamble: Taking loans or using credit to fund gambling activities
• Relationship Strain: Arguments or conflicts with loved ones about gambling habits

If you recognise any of these signs in your own behaviour, it's important to seek help immediately.

Self-Help Tools & Limits

Most reputable betting apps offer built-in tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose over a given timeframe
• Betting Limits: Cap the stake size on individual bets
• Reality Checks: Enable reminders during gaming sessions to help you track time spent
• Session Time Limits: Set automatic logout timers to limit gaming duration
• Self-Exclusion: Temporarily or permanently exclude yourself from an operator's services

We encourage you to use these tools proactively. Taking control now can prevent problems later.

Get Help & Support

If you're struggling with problem gambling, professional support is available. Please reach out to one of these organisations:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (free and confidential)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all GamStop-registered operators across the UK
• Gamblers Anonymous – Peer support meetings across the UK
  Free fellowship for problem gamblers seeking recovery

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and support for problem gambling

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but recovery is possible with support. You don't have to struggle alone.

Whether you're experiencing early warning signs or have a serious gambling problem, please contact one of the support organisations listed above. They offer:

• Free, confidential advice and counselling
• Crisis support when you need it most
• Treatment programmes and therapy options
• Support for family members and loved ones

Take action today. Help is available 24/7.

The information provided on this page is for educational purposes only. berkshire-ciba.com is committed to promoting responsible gaming and supporting the wellbeing of our users. If you have concerns about your gambling, please seek professional help immediately.